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Filing a complaint


The Capriolo Report was released November 25, 2020. With the support of a Committee, co-chaired by the Honourable Pepita G. Capriolo and Archbishop Christian Lépine, the Archdiocese is now implementing the recommendations contained in the Report. The end result will be an abuse-complaint process that is victim-centred, includes all forms of abuse, and no longer considers the victim’s age at the time of the reported event a criterion for filing a complaint. 

The existence of an Ombudsman, the creation of a five-member lay Advisory Committee, and the conducting of investigations by external experts will ensure that each complaint is treated with due diligence and respect.

Documents to download

  1. Files first report - Ombudsman of the Archdiocese of Montreal

  2. Ombudsman presentation
  3. Constitutive By-Law Of Ombudsman And Advisory Committee
  4. Complaint handling process
  5. Complaint handling process summary
  6. Disclosure protocol
  7. Complainant Support Policy
  8. Protocol Concerning the subject of a complaint (Pastoral Staff)
  9. Status of Capriolo Report recommendations that are being implemented
  10. Advisory Committee to the Archbishop of Montreal
  11. Video testimonial - Tell your story